Her Mood Mentor · Automation Explainer

What happens after a client checks out

What fires on its own after a client pays through Stripe, and the two things still on you.

Written for Jes · covers the "HMM Coaching - Stripe Welcome Email" workflow · accurate as of 2026-08-16

The moment a client pays, an automation checks the amount, pulls their details, and sends three emails at once. Then it stops, and two things are on you.

1 Client pays Stripe payment link 2 Stripe notifies us a private link called a webhook 3 Check the amount must match one of 5 exact prices 4 Pull buyer details name, email, amount paid 5 Send 3 emails client, Jes, Izzy, all at once
  1. Client pays on a Stripe link.
  2. Stripe pings the automation (a "webhook").
  3. It checks the amount against 5 exact prices. No match, nothing happens, silently.
  4. It pulls the buyer's name, email, and amount paid.
  5. Three emails fire at once: client, Jes, Izzy.
05

Known gaps

Where this breaks silently.

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What the client receives

Subject: Welcome to your PMDD Comprehensive Program, {first name}!. Signed by Jes.

What it tells them to do

  • Open the Welcome Packet
  • Book their first session (U.S. or International link, both go to Practice Better)
  • Complete intake in Practice Better: Client Agreement + Onboarding Form (~20 min), plus a welcome video
  • Start the Symptom Mapping Kit
  • Set up Kajabi login (separate email), start with Meet Your Menstrual Cycle then PMDD Rehab
  • Order their Marea

How they'll talk to us

Practice Better: messaging, documents, scheduling, sessions.

Labs

U.S.: HTMA kit by mail (not New York yet), plus one more test of their choice (blood panel, GI-Map, or DUTCH Plus). International: HMM helps arrange HTMA; blood work is sourced locally.

Marea

1 month via the HMM link, discount applied automatically, then code HERMOODMENTOR for 15% off. Same code works at Equip for collagen and colostrum.

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What Jes does

  1. Confirm the payment in Stripe. The security check on the incoming payment notice is a pass-through right now, so you verify it's real first.
  2. Turn on Kajabi access by hand, once you get the notification below.

Your notification email

jes@hermoodmentor.com: New coaching client: {name} just enrolled. Name, email, program, amount paid, then:

Action required: enable their Kajabi course access.

Footer has the Stripe reference, for support lookups.

Not automated.
  • No Practice Better record. Their booking link is the only thing that gets them into Practice Better, and surfaces intake forms.
  • Kajabi access: you, by hand.
  • No Kit tag. No app changes.
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Which purchases trigger it

Checkout total must exactly match one of these five amounts:

AmountWhat it is
$3,999.00PMDD Comprehensive, national, pay in full
$3,200.00PMDD Comprehensive, international, pay in full
$900.00International 8-payment plan, first charge ($500 startup fee plus the first $400 month)
$700.00A discounted variant
$1,233.33International 3-payment plan, each monthly charge (added 16 Aug 2026)
No match: nothing happens. No client email, no note to you or Izzy, no error. Silent. A new price, link, or coupon that changes the total breaks this until it's added.

Tell Shawn before any new price or coupon goes live on a coaching link.

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Payment plans and auto cancel

International plans are Stripe subscriptions. Stripe doesn't stop them on its own, two automations do:

AutomationRuns
HMM - Intl Plan Cap (cancel at installment cap)On every paid invoice
HMM - Intl Plan Cap RECONCILIATION (daily safety net)Once a day at 06:17, in case the first one missed something

Each plan has a payment cap; both automations cancel the subscription once it's hit.

Live plan today

$3,700 total: $500 startup plus 8 payments of $400.

Second live plan

$3,699.99 total: 3 payments of $1,233.33. Live 16 Aug 2026.

If both automations stopped, clients keep getting billed past the end of their plan.
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Known gaps

  • Exact match only. See What triggers it: any price or coupon change breaks this until it's added.
  • Signature check is a pass-through. See What you do: that's why you confirm payments in Stripe yourself.
  • Five totals covered, all of today's live offers ($1,233.33 added 16 Aug 2026). A sixth offer needs adding by hand before it goes live.